Frequently Asked Questions
Everything you need to know about shopping with Minnie Minors.
What is the standard delivery time for my order?
We typically process and dispatch orders within 24 to 48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-12 business days depending on the location.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS notification containing a tracking number and a link to our courier partner's portal for real-time updates.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for unworn items with original tags attached. Please note that sale items are generally non-refundable unless they arrive damaged.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) for eligible domestic regions.
How do I ensure I pick the right size for my child?
Every product page features a detailed 'Size Guide' button. We recommend measuring your child's height and chest to compare against our specific garment measurements for the best fit.
Are the colors of the clothes exactly as shown on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and photographic lighting, slight variations in color may occur.